Brisbane, Australia – Rauland Australia and New Zealand, a leading digital health solutions company, today launches a new dedicated aged care platform Concentric Care Unify.

The Unify platform is specifically designed to unify messaging, alerts and analytics into one central place simplifying communication, workflows and reporting for residential aged care providers. Introducing first at the ITAC 2026 conference in Brisbane, Australia; the solution directly addresses one of the sector’s most persistent operational challenges: fragmentation. 

Across Australia and New Zealand, aged care providers are increasingly constrained by disconnected systems managing critical care challenges such as falls, wandering, staff communication and reporting. The result is operational inefficiency, inconsistent data, delayed response times and limited visibility across sites – at a time when expectations for compliance, safety and care quality have never been higher. 

Concentric Care Unify has been purpose-built to resolve this complexity. By bringing critical workflows into a single, intelligent platform, it enables providers to streamline operations, strengthen governance and empower care teams with timely, actionable information. 

“Providers don’t need more technology, they need better-connected technology,” said Jessica Poy, General Manager – Aged Care, Rauland Australia and New Zealand. “Concentric Care Unify removes the friction caused by multiple fragmented, standalone systems and replaces it with a unified, intuitive platform that supports faster decision-making, reduces administrative burden and enables staff to focus on what matters most – delivering quality care.” 

At the heart of the platform is an advanced messaging engine that intelligently routes alerts, manages escalation pathways and enables multi-channel communication across mobile devices, wearables and on-site systems. This is complemented by a powerful analytics layer, delivering real-time dashboards, cross-site visibility and compliance-ready reporting.