Gold Coast Health has deployed Rauland Australia’s Concierge solution at Gold Coast University Hospital (GCUH) to reduce patient contact in the COVID-19 ward. The Hospital is now equipped with high-tech, bedside terminal solutions enabling remote consultations into the designated COVID-19 ward allowing patients and staff to communicate face to face via the bedside terminal with no human contact.

Vickie Knight, Clinical Services Executive Rauland Australia spoke with Nicole Dyer, Gold Coast Breakfast presenter, ABC Radio about how the Concierge solution is being used by Patients and Clinicians at the Hospital to deliver virtual care within the COVID ward.