Our aged care customer wanted to create a truly personalised residential aged care environment guided by the principles of connection, communication and inclusive care, designing small household rooms, large shared communal living spaces and private, personal attentive rooms.
We supported their vision and co-designed the deployment of our Concentric Care platform, integrating cutting-edge technology with dementia-friendly communication and engagement solutions, along with tools that allow for care staff flexibility and safety of all; setting a new standard in residential aged care and creating a truly personalised care environment for their residents.
Comprehensive Suite of Integrated Aged Care Solutions
Our Concentric Care platform offers a comprehensive suite of integrated technologies that streamline workflows and enhance both living and working experiences for residents and carers.
The robust aged care platform was tailored for this facility t o address key aspects, including:
Tranquil environment
Our Reach critical communication solution allows carers to seamlessly communicate with residents and team members, responding swiftly to requests and alarms from their smart devices. This eliminates noisy external hardware, reducing alarm fatigue and creating a tranquil environment for residents and carers.
Resident safety
Via discreet 4D radar sensors, our resident Safety Monitoring solution provides proactive fall detection within resident rooms and bathrooms. Customisable to individual profiles, it offers targeted monitoring for residents at higher risk, enhancing safety protocols.
Non-intrusive wrist tags and sensors at exits also reduce the risk of resident wandering without compromising resident privacy and independence.
Resident engagement and entertainment
Our Concierge SmartTV solution are central hubs for residents to stay informed with daily updates and gain access to a wide variety of TV programs and personalised entertainment options, promoting autonomy and enabling choice.
Flexible staffing modes
Our Reach Messaging solution enables dynamic staff allocation by ensuring that essential information reaches the right person at the right time. This achieves efficient communication and reduced response times even with lower numbers of care staff at night.
Staff safety
The integration of our Reach Duress solution on smart devices allows care staff to quietly and discreetly escalate personal safety situations when additional staff assistance is required without alarming residents.
Data analytics and reporting
To support continuous improvements to care performance and quality, Insight analytics and reporting solution was deployed at the facility. These tools provide a comprehensive view of care trends and resident needs, facilitating informed decision-making and ensuring consistent, high-quality care delivery.
Setting a new standard of care
This residential aged care facility at Wantirna (VIC) represents the future of aged care, where innovative technologies and compassionate care converge to enhance the quality of life for residents and streamline workflows for carers.
